Normally we offer same-day shipping if we receive your order by 11:00 am Central time. M-F
Our business hours are:
- Mon – Fri: 8:30 am – 4:30 pm (CST)
- Weekends by appointment
Call us at 920-833-0555
Discount Embroidery Blanks is centrally located in Wisconsin. This means that we can send packages to most areas of the Continental (lower 48 states) USA in just a few business days.
(Exceptions to all delivery times: APO/FPO, PO Boxes, Alaska, Hawaii, US Territories, Canada, and some remote areas in the Continental USA and locations outside of US) See below for more information
Revised shipping policy
(Delivery Rates for Lower 48 States effective May 1, 2024)
See tables below for details
| Premium Shipping Service UPS Ground Service Normally 2-5 business days Delivery to lower 48 States Merchandise Order total | Shipping Cost |
|---|---|
| $ 25.00 – $ 49.99 | $ 10.50 |
| $ 50.00 – $ 99.99 | $ 12.50 |
| $ 100.00 – $ 149.99 | $ 14.50 |
| $ 150.00 – $ 249.99 | $ 17.50 |
| $ 250.00 – or more | Free |
Alaska & Hawaii customers – shipping
For packages being sent to Alaska & Hawaii, your order will be shipped via USPS Priority mail. Your cost will be the actual cost to ship charged by the US Postal Service. The actual cost is based on the weight, dimension and distance the package is being shipped.
You will receive a separate e-mail with your shipping tracking number when your order has shipped.
Residents of US Territories will pay actual shipping costs. These orders will be shipped via US Priority or Ground Mail. (For locations outside of US see international shipping information below)
Policy for expedited shipping
Instructions For Rush Orders:If you need your order in a hurry, you must call us for expedited shipping rates. Orders for expedited shipping must be received no later than 11:00 am (central) in order to be shipped that same day. Expedited shipping can be VERY COSTLY, so we will work with you to be sure you understand exactly what you will be charged and what options you have to get your order faster than standard ground shipping. Call us at 920-833-0555.
If you would like to have your package shipped Next Day Air, 2 Day Air, or 3 Day Air; you will be charged for the actual shipping cost. This will be determined once your order is picked and packed. The actual cost is based on the dimensions, weight and destination of the package being shipped.
The information below refers to International Customers
We offer international shipping to the following countries:Canada, Europe, Australia & New Zealand
Please note: Packages shipped outside of the United States take additional time to process as packages have to be taken to the post office for Customs processing.
International Shipping Rates & Information
All packages are shipped via US Postal Service. ACTUAL shipping rates will be charged. Actual rates are based on the weight and/or size of the package. The rate is determined when the package ships. Some countries have a size restrictions, please be aware of your counties limitations before ordering.
If you need to know the shipping charge before you place an order please send us an e-mail at lyn1050@discountembroideryblanks.com with a list of the items and quantities you wish to purchase. We will calculate your charges beforehand.
Customer is responsible for all applicable government taxes, duties, custom fees and/or broker fees.
Backordered items will be cancelled unless delivery is expected in a day or two. We may hold your order, pending delivery of backordered items in an attempt to ship as much merchandise as possible.
Items with SHIPPING RESTRICTIONS will be cancelled from your order.
When you place an online order, you automatically accept the responsibility for lost, stolen, or damaged merchandise shipped by Discount Embroidery Blanks.
Undeliverable or Refused Shipments:
If a shipment is returned to us because the address you provided in your order is undeliverable, you will be responsible for the full cost of reshipping the order to a corrected address; we will contact you to obtain a correct address and approval for the additional shipping charge. If you choose not to have the order delivered again, we will refund your purchase price, minus the cost of shipping and we will also charge you a 15% restocking fee.
If a shipment is returned to us because you refuse delivery for any reason, we will refund your purchase price, minus the cost of shipping and we will also charge you a 15% restocking fee. We will not attempt to ship your order a second time.
We hope you enjoy your online shopping experience with us. If you have any questions about any of our products, please feel free to email us at:
You may send payments & returns to:
Information regarding out-of-stock items on your order:
We normally stock a fairly large inventory of the items we offer for sale. On rare occasions however, we do run out. If an item on your order is out of stock, we will hold the order for 4 days. If items are still not in stock by then, your order will be processed and shipped. You will need to reorder the out of stock item on your next order, as we do not automatically ship backorders.
You will be notified if any of your items are out of stock for an extended period of time.
We accept all major credit cards as well as PayPal.
